Group Leader Travel Agreement
Trip Cancellation Policies
Details regarding non-refundable amounts are listed on each trip’s payment schedule. In order to cover some base fees for credit card processing, vendor payments, and contracts signed on behalf of the group, most trips include a non-refundable amount due upon booking. The payment schedule details when and how much of the total trip payments become non-refundable. For example, if the Non-Refundable column lists $100 on Jan 1st, then $100 of the total amount paid becomes non-refundable on that date, regardless of how much has been paid or when payments were made.
Cancellation by an Individual Traveler
He or she will forfeit stated, non-refundable portions of their payments as listed in the trip’s payment schedule. With each trip having a unique itinerary and inclusions, these non-refundable amounts allow Orange Sky Travel to reserve transportation, accommodations, meals, and activities with vendors on behalf of each traveler and the group without absorbing additional financial risk. We recommend that you consider purchasing a travel protection plan, which may be able to help reimburse certain losses if you need to cancel your trip due to unforeseen reasons.
Cancellation by an Organizing Body (such as a school or school district)
Group leaders and/or leadership officials have the authority to make decisions and trip changes (including trip postponements or cancellations due to inclement weather, safety concerns, etc.) on behalf of and for the benefit of his or her group’s participants. While the Orange Sky Travel online system allows for payment collection on behalf of the organizing body, it does not bypass their leadership and decision-making authority. Orange Sky Travel will work with leaders to reschedule postponed trips when at all possible.* If a trip cannot be rescheduled, Orange Sky Travel will seek to obtain refunds from our vendors and provide the highest possible refund and/or credit for future travel. The total amount/percentage of each refund will be determined by the non-refundable expenses incurred by Orange Sky Travel and any amounts recovered from vendors. Leaders of the organizing body may choose to increase refund amounts through supplemental payments and/or credits previously received.
Cancellation by an Official Governmental Travel Ban
Orange Sky Travel monitors all governmental travel advisories and adheres to any official travel bans. In the event that a trip must be postponed due to city, state, or nationwide closures, Orange Sky Travel will work with group leaders and vendors to reschedule a trip when at all possible.* If a trip cannot be rescheduled, Orange Sky Travel will seek to obtain refunds from vendors and provide the highest possible refund and/or credit for future travel. The total amount/percentage of each refund will be determined by the non-refundable expenses incurred by Orange Sky Travel and any amounts recovered from vendors.
*Travelers who are unable to participate on rescheduled trip dates will be subject to the same terms and conditions as listed under Cancellation by an Individual Traveler.
Travel Protection Plans
Travel Protection Plans are designed to cover financial gaps created by trip cancellations. We suggest the purchase of a protection plan for each traveler. We have partnered with TripMate (Generali) to offer two plans available for purchase: Standard Protection and Enhanced Protection with Cancel for Any Reason coverage (including Covid-19 situations). The optional Enhance Protection Plan allows travelers to cancel their scheduled travel arrangements and receive 100% of the prepaid non-refundable trip-payments for any covered reason. Cancellations for any non-covered reason will receive a refund of 75% of the prepaid, non-refundable payments. Cancellation must be made two days or more prior to trip departure.
Package Details
Package prices are based on a minimum number of paying passengers. If the minimums are not reached, Orange Sky Travel has the right to cancel the trip or make necessary pricing adjustments and/or changes to the inclusions outlined in the trip package. Package prices are based on the cost of fuel at the time of booking and may be subject to change. Additionally, trips involving air, cruise, or train travel may be subject to additional travel cancellation and/or transportation supplier fees. Other restrictions may apply.
Liability Waiver
Orange Sky Travel utilizes the services of independent contractors who are not employees or agents of Orange Sky Travel to execute each trip and therefore does not manage the employees, operations, or equipment of these suppliers. In consideration of the risk of injury to a participant during a trip, traveler and/or legal guardian knowingly and voluntarily enters into this waiver and release of liability hereby waiving any and all rights, claims or causes of action of any kind whatsoever arising out participating in the trip, and do hereby release and forever discharge Orange Sky Travel, LLC, their affiliates, managers, members, attorneys, staff, volunteers, heirs, representatives, successors and assigns, for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, economical or emotional loss, that traveler and/or legal guardian may suffer as a direct result of his/her participation, including travel to and from an event related to the trip. On behalf of himself/herself and/or dependent, traveler and/or legal guardian agrees to indemnify and hold harmless Orange Sky Travel, LLC against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by an individual or anyone on their behalf, including attorney's fees and any related costs, if litigation arises pursuant to any claims made by traveler and/or legal guardian or by anyone else acting on his/her behalf. To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence on the part of Orange Sky Travel, LLC, its agents, and employees. Traveler and/or legal guardian should carry his or her own health insurance in addition to any travel insurance or protection plan purchased for this trip.